JackpotRaider Privacy Policy

At JackpotRaider, we are committed to protecting your personal data and respecting your privacy while you enjoy our slots, live dealer tables, jackpot games and sports betting markets. This Privacy Policy explains what information we collect when you visit Jackpot Raider, why we collect it, how we use it, and the choices available to you. Whether you reach us through a jackpot raider login on your browser, our jackpotraider casino login on mobile, or after reading jackpot raider reviews before you register, the same data protection standards apply to every visitor and every account holder.

Who We Are

Jackpot Raider is owned and operated by Three Cats B.V., a company incorporated under the laws of Curaçao, with its registered office at Schottegatweg Oost 10 Unit 1-9, Bon Bini Business Center, Curaçao, registered under company number 164649 (also referenced as 164650). We hold Certificate of Operation number OGL/2024/969/1019 and operate in accordance with the National Ordinance on Offshore Games of Hazard (NOOGH, P.B. 1993, no. 63). Payment processing for JackpotRaider is handled by our subsidiary, Pointissimo Digital Ltd, incorporated in Cyprus under registration number HE 452086, located at Ischyron 24, Kato Polemidia, 4151, Limassol. When you deposit or withdraw funds at our jackpotraider casino, Pointissimo Digital Ltd processes the relevant payment data on our behalf, under the same commitments described in this policy.

Information We Collect

We collect several categories of information to open, verify and manage your jackpot raider casino account, to process payments, and to provide customer support. This includes:

• Registration details such as your name, date of birth, email address, phone number and country of residence, collected when you complete a jackpot raider login and register
• Identity verification documents, including a government-issued ID, proof of address and proof of payment method ownership, as part of our know-your-customer checks
• Financial information, including deposit and withdrawal history, card details or cryptocurrency wallet addresses, processed securely through Pointissimo Digital Ltd
• Gameplay data, such as the games, jackpots and sports events you access, your wager amounts and session duration
• Technical data, including your IP address, device type, browser and operating system, including data collected through our jackpotraider app
• Communication records when you contact our support team by live chat, email or through our Help Center

How We Use Your Information

We use the information we collect to:

• Create and manage your account and process each jackpot raider casino login securely
• Verify your identity, age and eligibility, and prevent fraud, money laundering and underage access
• Process deposits and withdrawals, including applying any jackpot raider bonus code or promo code you redeem
• Personalise your experience, including recommending games and tailoring offers such as our welcome package and free spins
• Communicate with you about your account, transactions, promotions and updates to our terms
• Comply with our licensing obligations under Curaçao law and respond to lawful requests from regulators or authorities
• Monitor and improve the security, stability and performance of our website and our jackpotraider app

Cookies and Tracking Technologies

We use cookies and similar technologies to keep you signed in, remember your preferences, measure traffic and understand how players interact with our online casino. Some cookies are essential for maintaining your session after a jackpot raider login, while others support analytics, marketing and affiliate tracking. You can manage or disable cookies through your browser settings, although doing so may limit certain features of jackpotraider casino, including automatic sign-in.

Sharing Your Information

We do not sell your personal data. We may share information with:

• Payment providers, including Pointissimo Digital Ltd, to process deposits and withdrawals
• Game and live casino providers, such as Evolution, Pragmatic Play, Playson and our other partner studios, to deliver the games you play
• Identity verification and anti-fraud providers who confirm your details before we approve a withdrawal
• Regulatory bodies, auditors and law enforcement agencies where required under our Curaçao license
• IT, hosting and customer support providers who help us operate Jackpot Raider and our mobile app

Any third party that processes data on our behalf is bound by confidentiality and data protection obligations equivalent to those described in this policy.

International Data Transfers

Because Jackpot Raider serves players internationally and works with partners established in different countries, your information may be transferred outside your country of residence, including to Curaçao and Cyprus. We take appropriate contractual and technical measures to ensure that any such transfer maintains an adequate level of protection for your personal data.

Data Retention

We retain your personal data for as long as your jackpotraider casino account remains active, and for a reasonable period afterwards to meet our legal, accounting, licensing and anti-money-laundering obligations. Transaction records, verification documents and support communications may be retained even after account closure, as required under our license conditions.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Request access to the personal data we hold about you
• Ask us to correct inaccurate or incomplete information
• Request that we delete your data, subject to our legal and regulatory retention obligations
• Object to or restrict certain types of processing, including marketing communications
• Request a copy of your data in a portable format
• Withdraw your consent at any time where processing is based on consent

To exercise any of these rights, you can contact us using the details below, and we will respond within a reasonable timeframe.

Account Security and Verification

We use encryption, secure servers and strict access controls to protect the data associated with your jackpot raider casino login and your financial transactions. Verification is carried out at your first withdrawal and may be repeated at any time; no cashout is released until your account is fully verified, which may include a phone call to the number registered on your profile. You are responsible for keeping your login credentials confidential and for notifying us immediately if you suspect unauthorised access to your account.

Restricted Jurisdictions

We do not accept deposits or real-money play from residents of certain countries, including the United States, United Kingdom, Spain, France and its overseas territories, Germany, the Netherlands and other jurisdictions listed in our Terms and Conditions, as well as countries subject to FATF restrictions or international sanctions. If you access our services from a restricted location, we may limit, suspend or close your account and the associated data processing accordingly.

Children's Privacy

Our services are intended solely for individuals who have reached the legal gambling age in their jurisdiction, and in any case not younger than eighteen years old. We do not knowingly collect personal data from minors, and any account found to belong to an underage individual will be closed and any funds handled in accordance with our Terms and Conditions.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or licensing conditions. Any updates will be published on this page, and your continued use of Jackpot Raider after changes take effect constitutes your acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy, how we handle your data, or how to manage your jackpotraider login preferences, please contact our support team at support@jackpotraider.com or through our 24/7 Live Chat and Help Center. We are here to help you enjoy Jackpot Raider with confidence, knowing your personal data is handled responsibly at every step.